1. About us and acceptance
This website is operated by Urban Bunny Living, located at Beside UCO Bank, Bhaga Branch, Phushbunglow, Bhaga, Dhanbad, Jharkhand 828301, India. By accessing the website, creating an account or placing an order, you agree to these terms and the policies linked from this page.
2. Products and information
We aim to describe and display products accurately. Colours, textures and patterns may appear slightly different because of lighting, photography, screen settings and normal variations in textile production. Product availability, dimensions, care instructions and prices may be corrected when an error is identified.
3. Prices, payments and orders
Prices are shown in Indian Rupees. Applicable charges, if any, are shown or communicated before order confirmation. Online payments are processed through Razorpay. An order is accepted after successful payment verification and confirmation by Urban Bunny Living.
We may cancel and refund an order if a product is unavailable, a price or catalogue error occurred, payment could not be verified, or the order appears fraudulent or cannot lawfully be fulfilled.
4. Accounts and acceptable use
You are responsible for providing accurate contact and delivery information and for safeguarding your account access. You must not misuse the website, attempt unauthorised access, introduce harmful code, interfere with checkout, submit fraudulent orders or use website content unlawfully.
5. Delivery, returns and refunds
Delivery is governed by our Shipping Policy. Cancellations, returns and refunds are governed by our Returns, Refunds and Cancellation Policy. Please review those policies before ordering.
6. Intellectual property
The Urban Bunny Living name, branding, photographs, catalogue copy, page design and other website material are owned by or licensed to Urban Bunny Living. They may not be reproduced, republished or commercially used without prior written permission.
7. Liability and events beyond our control
Nothing in these terms excludes rights or remedies that cannot be excluded under applicable consumer law. To the extent permitted by law, we are not responsible for indirect losses or delays caused by events reasonably beyond our control, including courier disruption, natural events, strikes, network failure or government restrictions.
8. Governing law and changes
These terms are governed by the laws of India. Subject to applicable consumer rights and jurisdiction rules, disputes will be subject to the competent courts of Dhanbad, Jharkhand. We may update these terms from time to time; the version published when an order is placed will govern that order.
9. Contact
Questions about these terms may be sent to urbanbunnyliving@gmail.com.